“The ideas in this book are a big part of the answer to ‘the black box’ and transparency around automation. And they are central to capturing human knowledge – hard-won knowledge that makes a difference. In service. In competitiveness. In survival.”
“The ideas in this book are a big part of the answer to ‘the black box’ and transparency around automation. And they are central to capturing human knowledge – hard-won knowledge that makes a difference. In service. In competitiveness. In survival.”