“In this book Ron Ross pulls apart business communications, shows how easily it can be a mess, shows how that mess may not be detected until something goes horribly wrong, then explains why the problems happen, and how they can be avoided.”
“In this book Ron Ross pulls apart business communications, shows how easily it can be a mess, shows how that mess may not be detected until something goes horribly wrong, then explains why the problems happen, and how they can be avoided.”